Since every room sounds different, tastes are different and we want to give you time to try out all the settings in detail, you can test our products for 8 weeks. Would you like to make use of your 8-week right of return?
You can request a return directly online under the following conditions:
The product was delivered by DHL or UPS (not by a forwarding agent).
Not possible with a delivery address in Switzerland, Norway or Liechtenstein.
You have the order number from your order confirmation (which you received by e-mail when you made your purchase) to hand.
Attention: Please use the portal only if you wish to withdraw from the purchase. In all other cases, please contact us.
I also agree that Teufel may use my behaviour in the newsletter (e.g. opening the emails, clicking on links) and on Teufel's website (e.g. product views, items purchased) to tailor the advertising offers in the newsletter to me individually and to create a personal profile for my email address. Teufel uses software from Emarsys eMarketing Systems GmbH (Märzstr. 1, A-1150 Vienna) for this data processing (the dispatch, personalisation and analysis of my behaviour in the newsletter). I also consent to Teufel combining the data on my behaviour and my settings in the newsletter with the data from Teufel's merchandise management system to optimise newsletter management in a software solution from Microsoft Corporation (One Microsoft Way, Redmond, WA 98052-6399, USA) and evaluating it therein. My personal data is processed in pseudonymised form only for the purpose of comparison; the evaluations in the software solution are otherwise carried out on the basis of anonymous data and statistics so that Teufel can no longer draw any conclusions about me as a person in Microsoft software. This includes, for example, automated analyses of the surfing and purchasing behaviour of newsletter subscribers, which also include (tracking) data from other service providers (e.g. Mapp Intelligence) on an anonymous basis.
The data processing is based on my consent according to Art. 6 paras. 1 lit. a DSGVO. I can revoke my consent at any time with effect for the future: directly in the newsletter or by email to firstname.lastname@example.org.
The processing of the data takes place in the territory of the European Union and/or the European Economic Area, the United Kingdom and, where applicable, the USA.
Further information on data processing can be found in Teufel's data protection declaration at https://teufelaudio.com/privacy-notice.